McAfee FAQ

McAfee Antivirus is a unique software product created to protect your personal computer against various threats, namely viruses, Trojans, spyware, worms, spam, phishing sites, hacker and DDoS attacks etc. Today it is one of the most efficient applications ensuring computer and network security as well as protection of any important data.

What are the system requirements for McAfee installation? (go to the top)

- Processor 1 GHz and higher
- RAM 512 MB minimum
- 800х600 screen definition
- Internet connection
- 200 MB free disk space
- Mozilla Firefox starting fromVersion 2.0 Intenet Explorer Version 6.0
- ОС Windows XP with SP2 or higher Vista, Windows 7

What are the main functions of McAfee? (go to the top)

McAfee was developed to protect your computer against any kind of malicious applications as well as other types of unauthorized attacks on your computer.
- McAfee Active Protection unique technology instantaneously scans and detects new threats thus ensuring continuous protection.
- McAfee SiteAdvisor scans webpages you visit in the Internet to prevent any attempted data theft.
- McAfee Antivirus quickly detects, removes or puts to quarantine viruses, spyware products, spam and other programs aimed at copying and stealing your personal data.
- Security management is rather easy and simple. All current information is displayed directly in the program window.
- Notification system is realized in a low-pressure way, which does not affect the performance of your computer.
- McAfee Shredder gives you a possibility to remove outdated confidential information without any chance to recover it, which significantly improves security level.
- McAfee QuickClean is a technology allowing you to remove outdated software or unnecessary files without additional software to clear your hard disk space.

What is View Threat Map function? (go to the top)

View Threat Map is a very interesting function. It suggests you to view the level of virus threat directly on the world map. To do that click select View Threat Map in the program menu.

A map of the world will appear showing the level of possible threat. You can view the threat scale for your region.

You can also select a certain area, for example, spam and get detailed information about it. For this purpose you are to choose Spam in Show menu and view the result on the map.

What is McAfee SiteAdvisor? Why do I need it? (go to the top)

McAfee SiteAdvisor module scans and provides you with information about security of a certain website before your visiting it. Depending on the security level the site is assigned a corresponding rating number. The module scans any Internet website for all threat types. Basing on information collected a website security compendium is created. McAfee SiteAdvisor is an easy to use application collecting no data able to identify you. The module is free and was graded with numerous awards.

What protection types does Ка McAfee ensure? (go to the top)

- protection against viruses and malware
McAfee Antivirus allows protecting your personal computer from viruses, Trojans and spyware even if you are not aware of it.

- anti-spam protection
McAfee helps you to save your time and prevents you from viewing spam messages, advertising and blocks links containing malicious code.

- Family protection
Now your children can search for any information they need in the Internet for McAfee Antivirus allows setting access level depending age, your preferences. That's why your children will be safe while using the Internet.

- personal data protection
With the help of McAfee you can protect your personal data placing it in a special encrypted storage protected with your password.

- protection against fraud and hackers
Fraudsters may hack your home network and trace all your actions as well as steal your confidential information (for example, financial), passwords etc.

- social network protection
Social networks like Facebook and Twitter allow you to share links with your friends. A poorly protected website can be easily hacked by fraudsters and in this case information can be dangerous. That's why McAfee offers you a special technology using which you can safely share links.

Why do I need to download virus database updates for McAfee? (go to the top)

Every day frauds create thousands of new viruses; hackers develop new methods of penetration into your system; spies devise new applications for tracing your actions and phishing websites try to steal your confidential financial information. That's why it is critically important that you update virus databases of your antivirus to protect your computer from various threats. By default McAfee Antivirus updates its bases automatically.

Do I need any professional knowledge to use McAfee Antivirus? (go to the top)

McAfee was developed by experienced programmers who took into consideration needs of users with different level of computer literacy. The antivirus has a maximally intuitive interface. Any user will be able to use it even if they have never used any program of the kind. The program has an unobtrusive notification system prompting your actions in case any threat is found.

How can I maximally protect my computer from malware? (go to the top)

Apart from the antivirus program you can also keep to the following rules to protect your system:
- install McAfee Antivirus to ensure almost 100% safety of your computer
- update McAfee virus databases in time
- install updates for your operating system
- archive your confidential data for it is harder for malware to reach encrypted and archived files
- regularly perform full system scan using McAfee
- don't permit other people to use your computer
- be careful when installing or running this or that program on your computer for the majority of harmful programs are run by user
- use license and proved programs only.

How can I scan my computer for viruses? (go to the top)

If you want to scan your computer you are to open McAfee main window.

Then select "Scan Your PC" menu issue in "Navigation"

In a window that opens you can select among several scan modes:
- quick scan
McAfee will quickly scan the most vulnerable places of your computer.
- full scan
McAfee will scan your computer for malware
- customized scan
You can adjust the file types to be scanned by McAfee. For example, you want to launch a quick scan of your computer. For this purpose select "Run a quick scan".

The scan process is automatic. You can view all scan details including the number of files scanned, file name and path, the number of infected files and virus types etc.

The scan results will be displayed in the main program window. Thus, you'll be shown the date of scan, the number of files scanned, the number of infected files etc.

Where can I find information about program version and its subscription time? (go to the top)

In order to view information about the current program version you should select "About" menu issue in the main program window.

Here you can find the information you are interested in, namely program version, language, date of the most recent update and many other facts.

I have questions concerning the antivirus. What should I do? (go to the top)

Now you can get help or answers to any your questions directly from the main program window. To do this select "Help" tab.

In this window you can get step-by-step help to find out how to get a maximum from your McAfee Antivirus by selecting Help menu. Besides, with the help of the same window you can visit the antivirus official website by clicking on McAfee Support Website. Report your problem using a suitable form.

Where can I view the current security level of my computer? (go to the top)

In order to review the report about the current security level of your computer, you should select "Security Report" in the main window of the program.

Here you'll be given the detailed information about the current security level of your computer.

What does the computer scanning in background mode mean? (go to the top)

The computer scanning in background mode means that the McAfee antivirus automatically checks your computer for malware without interfering with your work with other applications and programs. The McAfee antivirus has been developed in a way that the background mode work doesn't decrease the computer performance allowing the other application to work without failures.

Where can I set automatic updating? (go to the top)

If you want to configure custom settings for daily automatic updates, you should select the items "Updates" and "Settings" in the main window of the program:

The daily updates are enabled on default, however you can disable them using the button "Turn off". The program has three types of updates download:
- download and set automatically
- download automatically but ask the user before installing
- notify the user about the need for updating
You should check the most suitable variant and click the button "Apply".

How can I extend the McAfee subscription term? (go to the top)

In order to see your subscription expiration date, you should select the item "Subscription" in the main window of the program.

In the open window you will see the detailed information about your subscription status– Active or Inactive, date of your subscription expiration, as well as your e-mail address. In order to extend your subscription term, you should check the item "Buy a subscription".

Moreover, in this very window you can see your account, edit your personal profile or perform other actions.

Where can I view the history of activity dealing with the McAfee program? (go to the top)

You should check the item "History and Logs" in the main window of the program.

In the window of the program you can review any the information you need about the activity – information about scanning, updates, report on the scanned links, received from e-mail and many other things.

How can I protect my home network from malware? (go to the top)

The McAfee program efficiently protects your personal computer, as well as your home network. In order to find out whether your home network is protected from viruses, you should choose the item "PC and Home Network Tools" in the main window of the program.

If there's the status "Installed" next to the item "Home Network Defense", your home network is reliably protected from any type of malicious effect. You can read more about the protection by clicking "Learn more".

What services should be enabled to provide the computer security while working in the Internet and using e-mail very often? (go to the top)

What services should be enabled to provide the computer security while working in the Internet and using e-mail very often? If you often communicate via e-mail or spend a lot of time in the Internet visiting various sites, you should have serious protection. So you should have active firewall, anti-spam filter (status On), as well as the module SiteAdvisor LIVE. In order to check these services activity, you should select the item "Web and Email Protection" in the main window of the program.

What types of operating systems does the McAfee antivirus support? (go to the top)

The McAfee antivirus supports the following operating systems:
- Windows XP with SP version 1 or later (only 32-bit)
- Windows Vista with SP version 1 or later (32- and 64-bit)
- Windows 7 with SP version 1 (32- and 64-bit).

The McAfee antivirus has been developed by the best specialists and that's why it provides the most efficient and reliable security of your information from almost any malware and has intuitively clear and usable interface. Choose McAfee and you'll forget about viruses once and for all!